iCOREts Private Limited (hereafter “playR”) is committed to
protecting the privacy of its visitors and users (hereafter the "Visitors," "you" or “your”) to our Internet World Wide Web site playR.co.in
and playR.vip and/or mobile application (hereafter referred to as
the “Website”), and your usage of our services and products,
that links directly to this privacy policy about the protection of personal
information online. We aim for the Website to be a safe and enjoyable
environment for you.
This privacy policy (hereafter the
"Policy") primarily describes:
·
the information that playR collects
through the Website or otherwise, which is hosted and operated from India;
·
the information that playR collects
from its employees or other third parties, business partners or vendors.
·
the use and role of cookies and similar
technologies on the Website; and
·
the security measures playR has in
place to protect the information that playR gathers through the Website or
otherwise.
This Policy also governs playR’s
collection of information by any other means, including , your usage of our
services and products or the collection of information by any parent, or
subsidiaries of playR ("Other Entities") during your employment or business
association with playR.
Visitors are encouraged to read this Policy before
using the Website. By using the Website, you agree to the terms and conditions
of this Policy and the Terms and Conditions, available at playR.co.in and
playR.vip
1.
Information Gathered by the playR .
playR gathers three basic types of
information: (i) "Personal Information," information from which an
individual can be identified; (ii) “Sensitive Personal Data and Information”,
which includes personal information such as passwords, financial information,
medical records and information as defined under the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal
Information) Rules, 2011 (“SPDI Rules”),
, and (iii) "Aggregate Information," from which an individual
cannot be identified;
·
Personal Information. You are not ordinarily required to register or
provide Personal Information in order to access the Website, though certain
functionalities such as a membership program, through which purchasers of
products may receive discounts on online purchases, participating in any
contests, etc., may require registration. playR collects Personal Information
from you only when you voluntarily provide it to playR - for example, in
contacting playR through the Website, filling in the form for applying for a
vacancy or while requesting for a visit to the manufacturing plant of playR, or
exploring business opportunities with playR, answering surveys and polls,
entering contests, sweepstakes, raffles and similar promotions, signing up for
email updates and announcements concerning the playR’s products and special
promotions, and purchasing the playR’s merchandise. Personal Information may
include your contact information (such as your name, postal address, telephone
numbers and/or email address), , which will be collected if you wish to
purchase any product or merchandise made available through the Website ("Transaction").
·
Sensitive Personal Data and Information. We may also collect sensitive personal data or
information (“SPDI”) about you when you access and use the Website,
products or merchandise. This information includes health information as well
as your payment information, such as credit card number and expiration date
("Payment Information"). By using the Website, or by
purchase of any products or merchandise, or by providing us with the
information, you consent to the storage, processing, transfer and disclosure of
your Personal Information and SPDI in accordance with the terms of this Policy
·
Aggregate Information.When you visit the Website, the playR and the third
parties with whom the playR has contracted to provide services, may collect
anonymous information from three sources: server log files, cookies, and pixel
tags.
·
Server Log Files.Your Internet Protocol (IP) address is an
identifying number that is automatically assigned to your computer by your
Internet Service Provider (ISP). This number is identified and logged
automatically in the playR’s server log files whenever you visit the Website,
along with the time(s) of your visit(s) and the page(s) that you visited. IP
addresses of all Visitors are used by the playR to calculate the Website usage
levels, to help diagnose problems with the Website's servers, and to administer
the Website. playR may also use IP addresses to communicate or to block access
by Visitors who fail to comply with the Policy and/or the Terms and Conditions
of Use of the Website. Collecting IP addresses is a standard practice followed
on the Internet and is carried out automatically by many websites.
·
Cookies are data that a web server
transfers to an individual's computer for record keeping purposes. Cookies are
an industry standard used by most websites, and help facilitate users' ongoing
access to and use of a particular website. Cookies do not cause damage to the computer
system or files, and only the website that transfers a particular cookie to the
computer system can read, modify or delete such cookie. If you do not want your
information to be collected through the use of cookies, there is a simple
procedure to be followed, in most of the browsers, by the user that allows the
user to delete existing cookies, automatically decline cookies, or to be given
the choice of declining or accepting the transfer of particular cookies to the
user’s computer system. You should note, however, that declining cookies may
make it difficult or impossible for you to access certain portions of the
Website.
·
Pixel Tags.The Website may use so-called "pixel
tags," "web beacons," "clear GIFs" or similar means
(collectively, "Pixel Tags") to compile aggregate statistics about
Website usage and response rates. Pixel Tags enables playR to maintain a count
of the users who have visited certain pages of the Website. When used in
HTML-formatted email messages, Pixel Tags can tell the sender whether and as to
when the email was opened and read by the receiver of the e-mail.
1.
Use and Disclosure of Information
Gathered By playR
Personal Information. playR may
use Visitor’s Personal Information and SPDI in any of the following ways:
Communications. playR encourages the Visitors to contact playR
with questions and comments. Personal Information and SPDI may be used by playR
in order to respond to the respective Visitor’s questions and comments.
Business Purposes. playR may also use the Personal Information
and SPDI of its Visitors for internal business purposes, such as analysing and
managing its businesses or maintenance of employee records. The Personal
Information and SPDI collected may be combined with other information collected
by playR via other online or offline sources, with demographic information and
other information that is available in the public domain.
Transactions. When you take part in a Transaction through
the Website such as purchasing products or merchandise, playR may collect
Payment Information from you related to such Transaction as well as other
Personal Information such as shipping address for shipping of the ordered
products or merchandise purchased through the Website. playR may use your
Personal Information or Payment Information in order to complete the
Transaction and, if applicable, to fulfil your purchase. The Payment
Information may also be shared with the third parties, as may be necessary, to
complete your Transaction (for example, to process the payment made through the
credit card).
Contests, Competitions and Other
Promotions. From time to time, contests,
competitions and similar promotions may be organized through its Website that
may require online registration by the Visitor for participating in such
contest, competition or promotion (which may include name, email, user ID and
password). playR may ask you for certain Personal Information and SPDI during
the process of registration for participating in such contest, competition or
promotional schemes. playR may share this Personal Information and SPDI with
third party sponsors of such contests, competitions and promotions
(irrespective of whether it is hosted by playR), in accordance with the rules
applicable to such contest, competition or promotion. You should carefully
review the rules of each contest, competition and promotion in which you
participate through the Website, as they may contain certain additional
important information about playR or a sponsor's use of your Personal Information
and SPDI. To the extent that the terms and conditions of such rules concerning
the treatment of your Personal Information and SPDI enlarge the scope of use of
such information in terms of this Policy, the terms and conditions of such
rules shall also apply.
Special Promotions and Product
Information. In addition, playR reserves the
right to use your Personal Information and SPDI for sending you the e-mails or
SMSes with updates and announcements concerning playR’s products and
special promotions. You may opt-out of receiving these messages from playR at
any time (see Section 5 “Choice” below).
Critical Communications. playR may from time to time and as may be
necessary use your Personal Information and SPDI to send emails consisting of
important information regarding the Website, your Transactions, or for
notifying any amendments or modifications to the terms, conditions, and
policies of playR with respect to use of this Website ("Critical Emails"). Since Critical Emails would
consist of important information you shall not have the option of not receiving
Critical Emails.
Third Party Service Providers. playR works with third parties who provide
services, including website hosting, credit card processing, data analysis,
newsletter services, promotional activities, and other administrative services.
playR may share your Personal Information, and SPDI , with such third parties,
as may be necessary, for the purpose of enabling such third parties discharge
the provision of such services. These third party service providers may be
located within or outside India. Your Personal Information and SPDI may also be
shared with the manufacturer of the products ordered/ purchased by you on the
Website or with entities responsible for delivering the products ordered /
purchased by you on the Website.
Miscellaneous. playR may disclose your Personal Information and
SPDI if playR believes that it is required to do so: (i) by law; (ii) to comply
with legal process or governmental requests; (iii) to enforce the Terms and Conditions
of Use; (iv) to protect our operations; (v) to protect the rights, privacy,
safety or property of playR, you or others; and (vi) to enable itself to pursue
the available remedies or limit the damages that it may sustain.
Aggregate Information. playR may analyse Aggregate Information in
order to enhance the Website security, track the popularity of certain pages of
the Website, track success of our email notifications, assess traffic levels on
the Website and other usage data, all of which would help playR to provide
content tailored to the interests of the consumers, improve the Website and
related services and to otherwise enhance Visitor’s experience on the Website. playR
may also share the Aggregate Information with its Other Entities and other third
parties for provision of such services or for completion of your Transactions
on the Website.
1.
Other Important Notes regarding playR’s Privacy
Practices.
Special Note for Parents and Children. Website and the contents therein are intended
for a general audience and not intended for utilization directly or
independently by children under 18 years of age. If you are a child under the
age of 18 years and desire to use this Website or purchase any products or
merchandise (if sold through this Website), please request your parents to
complete the necessary registration formalities and complete the Transaction.
Any use of this Website or any of its features by a child under the age of 18
years must be under parental supervision. playR does not directly contact children
under the age of 18 years for promotion of its special offers or for marketing
purposes. playR also does not knowingly collect Personal Information and SPDI
from any child under the age of 18 years.
Security. playR has adequate security measures and
tools in place to help protect against the loss, misuse, and alteration of the
information under playR’s control. Whenever any Visitor furnishes his/her
credit card number, that credit card number is transmitted by the Visitor’s
browser in an encrypted format using industry-standard, SSL (secure socket
layer) encryption method. Even though, playR endeavours to protect its
Visitor’s Personal Information and SPDI, playR cannot guarantee the security of
any information transmitted to playR, through or in connection with the
website. If you have reason to believe that your interaction with playR is no
longer secure (for example, if you feel that the security of any account you
might have with playR has been compromised), you must immediately notify playR
of the problem by contacting us in accordance with "Contact Us,"
below (note that physical mail notification will delay the time it takes for playR
to address and respond to the problem).
Other Third-Party Sites. The Website may contain links to third party
websites. These linked sites (including the web sites of playR’s Other
Entities) are not under the control and supervision of playR and playR shall in
no way be responsible for the privacy practices or the contents of any such
third party linked websites, or any information contained in any linked
websites. playR provides such links only as a convenience, and the inclusion of
a link on the Website does not imply endorsement of the linked website by playR
. If you furnish your SPDI, Payment Information or other Personal Information
through any such third party website, your transaction will occur on such third
party's website (and not the Website) and the Personal Information and
SPDI you provide will be collected by, and controlled by the privacy policy of,
that third party. It is important that you familiarize yourself with the
privacy policies and practices of any such third parties, before furnishing any
Personal Information, SPDI orPayment Information on their websites.
Assignment. playR reserves the right to transfer any and
all information that it collects from the Visitors to a third party in the
event of any merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of playR’s assets or stock (including without
limitation in connection with any bankruptcy or similar proceedings).
1.
Updating Your Information and
Contacting Us. playR has adequate procedures in place
to keep your Personal Information and SPDI accurate, complete and up to date
for the purposes for which it is collected and used. You may contact our
Grievance Officer on the email id mentioned below. You may review the
information maintained by playR and wherever appropriate, you may request playR
that such information be corrected. playR also provides an option for
reviewing, correcting, updating or otherwise modifying information, you have
previously provided, for which, you may send a mail at the following postal
mail address:
iCOREts Private Limited
Or email: info@playR.co.in
Please clearly indicate the information
that you wish to review or have changed. playR will endeavour to comply with
your request as soon as reasonably possible.
Note that despite any removal of or
change to Personal Information and SPDI requested there may also be residual
information that will remain within playR’s databases and other records, which
will not be removed or changed.
1.
Choice. From time to time, playR may ask you to indicate
whether you are interested in receiving emails/ SMS and other information from playR
or not. If you elect to receive these communications, playR will occasionally
send you emails or other information that match your requests and offer you
promotions and coupons. Consent provided to use email for in the contact form
for news and offers also provides playR the consent to send SMS for the
same.
If at any time you wish to stop
receiving these email/SMS communications from playR, you may put up a request
for discontinuation of sending of such e-mails/SMS by emailing, calling or
writing to playR using the contact information provided on the Website or by
using the unsubscribe feature in the email received by you. Please indicate
that you wish to stop receiving email/SMS communications from playR. However,
you shall not have the option of discontinuing the receipt of Critical Emails
from playR.
In addition, playR does not disclose
your Personal Information and SPDI to third parties, including playR’s
subsidiaries and the holding companies, for third-party's direct marketing
purposes if playR has received and processed a request from you that your
Personal Information and SPDI should not be shared with third parties for such
purposes. If you would like to submit such a request, you may do so by
emailing, calling or writing to playR using the contact information provided
above. Please indicate that you request that playR should not disclose your
Personal Information and SPDI to its subsidiaries and/or other third parties
for direct marketing purposes.
1.
Changes to This Policy. playR reserves the right to change this Policy, and
any of its policies or procedures concerning the treatment of information
collected through the Website, without prior notice. You can determine when
this Policy was last revised by referring to the "Last Updated"
legend at the top of this page. Any changes to the Policy will become effective
upon posting of the revised Policy on the Website. Use of the Website following
such changes constitutes your acceptance of the revised Policy, then in effect.
playR encourages you to bookmark this page and to periodically review it to
ensure familiarity with the most current version of the Policy.
This Policy represents the sole, authorized
statement of playR’s practices with respect to the collection of Personal
Information and SPDI through the Website or otherwise and the manner of use of
such information by playR. Any summaries of this Policy generated by third
party software or otherwise (for example, in connection with the Platform for
Privacy Preferences or "P3P") shall have no legal effect, shall not
be binding on playR, shall not be relied upon in substitute for this Policy,
and neither supersede nor modify this Policy.
1.
Consent Amendments; Law. By using this Website or by seeking or availing any
products and services you consent to the terms of this Policy and to the use
and management of Personal Information and SPDI including , Payment Information
by playR for the purposes and in the manner herein provided. Should this Policy
change, playR intend to take every reasonable step to ensure that these changes
are brought to your attention by posting the updated Policy on the Website. You
agree that you provide all information to us voluntarily. Collection use and
disclosure of Personal Information and SPDI requires your express consent. You
are providing us with your consent to our use, collection, and disclosure of
the Personal Information and SPDI. You may choose to not provide us with
Personal Information and SPDI, but in the event that you do so, we will be
unable to provide you access to our Website or any service or part thereof.
Further, you accept the terms hereof
and hereby consent to the storage and processing of Personal Information and
SPDI by third parties and in any of location within or outside India. The
Company will make best efforts to ensure that the third party or the location
to which the SPDI is transferred affords same level of data protection as would
be afforded under Indian law. By continuing to use the Website, products or
service, you provide your consent for transfer, sharing and disclosure of such
Personal Information or SPDI by us in accordance with this Policy.
Your visit and any dispute over privacy
are subject to this Policy. The said Policy shall be governed by and construed
in accordance with the laws of the Republic of India. Further, it is
irrevocably and unconditionally agreed that the courts of Delhi, India shall
have exclusive jurisdiction to entertain any proceedings in relation to any
disputes arising out of the same.
Privacy Policy -
playR
Terminals (hereinafter referred to as "playR " "we"
and "our") know the importance of privacy and will do their utmost to
protect your privacy. Please read, understand and agree to this Privacy Policy
(hereinafter referred to as "this policy") before submitting personal
or privacy data to our product playR .
Our policy is designed to help
you understand the following:
1.
How will we use your personal data and
SPDI
2.
How will we use cookies and similar
technologies
3.
How will we disclose your personal data
and SPDI
4.
How to access or modify your personal
data and SPDI
5.
How will we protect your personal data
and SPDI
6.
How do we deal with children's personal
data and SPDI
7.
Our third-party suppliers and their
services
8.
How your personal data and SPDI will be
transferred around the world
9.
How this policy is updated
10. How to Contact us
11. How App
deals with Google Fit
Please note that this policy applies
only to playR consumer electronics
products, including data cards, computer applications, tools, software, Web
sites, and services that show or refer to this policy. This policy describes
how playR handles your personal and
privacy data and affirms playR ’ commitment to protecting privacy.
This policy describes how playR handles your personal and privacy data and
affirms playR ’ commitment to protecting privacy. It is recommended that you
read this policy to fully understand the privacy policy of playR specific products or services.
1.
How will we use your personal data and
SPDI?
Personal data refers to information
that can be used to determine an individual's identity when used alone or in
combination with other information. Such data is collected when you use a playR product or service, including name, date of
birth, address, account number, photo, and location and date of access to the
product or service. playR will only
collect and use your personal data for the purposes stated in this policy.
We may also collect sensitive and
personal data in relation to your usage of playR . Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal
Information) Rules, 2011 (“SPDI Rules”) defines
sensitive personal data or information of a person as personal information
about that person relating to:
·
passwords;
·
financial information such as bank
accounts, credit and debit card details or other payment instrument details;
·
physical, physiological and mental
health condition;
·
sexual orientation;
·
medical records and history;
·
biometric information;
·
any detail relating to the above
clauses as provided to the body corporate for providing services; and
·
any of the information received under
above clauses by body corporate for processing, stored or processed under
lawful contract or otherwise.
The following examples illustrate the
personal data that we may collect and how we can use such data:
1.1 Personal Data We collect
About your information: we may collect
and use account number, Avatar, nickname, sex, time zone, language and locale
data. Shopping related information: The next purchase firmware equipment, we
will collect your shopping related information.
Personal information and SPDI: After starting playR , we need you to provide
data on birthdays, height, weight, sex.
Device Record Data: When you use playR Sync device data, we record personal data,
including but not limited to activity information, sleep, heart rate, weight,
Call Information: When you use the caller, SMS prompt function, you will get
calls, SMS status. If you have permission to obtain contact information, it
will be displayed when the appliance receives incoming calls and SMS. However,
your contacts and other related data are not stored.
Mobile Information: When you use playR , we need to obtain your
mobile phone operating system version and mobile phone brand model.
Network usage data: We may collect network types, network
signals, etc. related to playR specific
functions.
Location data: When you use location-based program services
or features, we may collect your location data.
Log information: When you browse the playR server, our server automatically records a
number of record data, including but not limited to: IP address, browser type,
browser language, reference source page, operating system, timestamp, and click
Stream data. Device information: When you connect a hardware device using playR
, including but not limited to the unique identifier of the appliance, the
version and the approximate geographic location of data (not personal data)
will be transferred to the server.
The above data collection may also
apply to your update system or software, restore the original settings, and so
on.
Debug information: When you choose to upload debugging
information to help us analyse the problem, your debugging information will be
transferred to the server.
You provide all information to us
voluntarily. Collection, use and disclosure of personal data and SPDI requires
your express consent. You are providing us with your consent to our use,
collection, and disclosure of the personal data and SPDI. You may choose to not
provide us with personal data and SPDI, but in the event that you do so, we
will be unable to provide enable your purchase and usage of playR products.
How we use personal data / SPDI the
collection of personal data / SPDI is intended to provide you with services
and/or products, and we are also subject to the applicable laws and
regulations.
You hereby agree that the company deals
with and discloses personal data and SPDI to affiliates (communications, social
media, technology and cloud business), third party service providers
(hereinafter defined) for the purposes set out in this privacy policy.
We may use your personal data and SPDI
for the following purposes:
·
More details on how we can use your
data, including your personal data and SPDI, are available here.
·
Registered app account: Personal data
collected via app will be used to create personal accounts and user data pages.
·
Calculated motion results: We use
personal body data to accurately calculate motion results.
·
Provides playR services: The appliance data will show the
user the data associated with it.
·
Display caller information: When you
receive a call, text message, the device will display the caller's data.
·
Determine if your phone is supported:
Mobile information will be used to determine whether your phone can use playR .
Provide network related services.
·
We will use the network type, the
network signal and so on prompts the user to download the updated version in
the different network environment. Provides location-based services. The
location data is used to record the position in the move during the use of playR
.
·
For example, when you record running
tracking information through the playR
running function, use location-based advertising, use location to
optimize weather features, or request map information, and your location
information is sent back to playR so playR can provide you with accurate content.
·
Optimization Service: We use record
data to improve service quality.
·
Provides device management: This type
of data provides for the management of bundled devices.
·
Improve software Stability: Collect
fault records for analysis of software quality to provide better service.
1.2 How we will use your personal data
and SPDI
We will use your personal data and SPDI
for the following purposes:
(a) Make changes at your request and
provide technical support.
(b) Send you notifications of operating
system or application updates and installations.
(c) to provide you with personalized
user experience and personalized content, and activate after-sales service.
(d) Conducting internal audits, data
analysis and research to improve our products and services.
(e) Analysis of operational efficiency
and measurement of market share.
(f) Improve customer communications and
ensure that customers are provided with safe and quality services.
(g) Troubleshoot errors if you choose
to send us error details.
(h) Synchronize, share, and store the
data that you upload or download, as well as the data needed to perform uploads
and downloads.
(i) To improve our protection against
damage and anti-fraud programmes.
1.3 Location-based Services
When accessing some location-based
services, such as performing a search, using navigation software, or viewing
weather at a particular location, we collect, use, and process the exact
location or location of your equipment. We need this location information to
provide Stated service. We will collect your equipment identification code (IMEI,
ESN, MEID and SN), device type, model and real-time Location data (obtained via
GPS, WLAN, and service provider network IDs). We collect location data for the
purpose of to provide and improve location-based products and services. We will
ask you which applications you want to enable location-based services for. You
can choose to turn off location-based services on your device and deny sharing
your location data. For more information on how to disable location-based
services, please contact your network operator.
1.4 Collection and use of
non-identifiable data Non-identifiable data refers to data that cannot be used
to determine personal identity. For example, we collect aggregated statistics,
such as the amount of traffic. We collect this data to understand how users use
their products and services. In this way, we can improve our services to better
meet customer needs.
We may decide to collect, use, process,
transfer or disclose the unrecognized data for other purposes.
1.
How will we use cookies and similar
technologies
2.1 Cookies To ensure that the site works, we sometimes
store small data files called cookies on mobile devices. A Cookie is a plain
text file that a network server stores on a computer or on a mobile device. The
contents of a Cookie can only be retrieved or read by the server that created
it. Each Cookie is unique to your mobile application. Cookies usually contain
identifiers, site names, and some numbers and characters.
Cookies allow us to store user
preference data. Most Internet service providers enable cookies to improve the
user experience. With cookies, you can remember a user's single access (using a
session cookie) or multiple accesses (using a permanent cookie). Cookies enable
you to save settings such as the language, personal data, and other data for
your mobile device. This means that users do not need to reconfigure user
preferences on each visit. If a mobile device does not use cookies, the mobile
device treats it as a new visitor every time the user opens the device.
For example, if you are logged on to a
mobile device, the device will not recognize you when you log on again, and you
will be logged off again.
We do not use cookies for any purpose
other than those stated in this policy.
1.
How will we disclose your personal data
and SPDI We will not sell your personal data to third parties.
However, we will disclose your personal
data and SPDI in the following circumstances:
3.1 with
the explicit consent of the disclosure: we have your express consent that we
will share your personal data and SPDI with other parties for the purpose as
mentioned under this Policy.
3.2 Disclosure
to authorized partners (hereinafter referred to as "our partners"):
Some of our services are provided by our partners. We may share some of your personal
data and SPDI with our partners to provide a better customer service and user
experience. For example, when you are online to purchase our products, we must
share your personal data and SPDI with the logistics service provider to
arrange delivery, or arrange for the partner to provide services. We will only
process your personal data and SPDI for specific, clear and lawful purposes and
will only disclose the data necessary to provide the service. Our partners do
not have the right to use shared personal data and SPDI for any other purpose.
3.3 Disclosure
on the basis of law or reasonableness: we may disclose your personal data and
SPDI in the event of legal, legal, litigation or public and government
authorities ' request. In some jurisdictions, if we are involved in
reorganization, merger or bankruptcy and clean-up proceedings, your personal
data and SPDI will also be disclosed to the counterparty.
We also disclose your data and SPDI in
the presence of reasonable requirements, such as the terms and conditions of
implementation and the purpose of protecting the customer.
1.
How to access or modify your personal
data and SPDI According to our terms and conditions, you can manage your
personal data and SPDI at any time, such as your account information. You
should ensure that all personal data and SPDI submitted is accurate.
We will do our best to maintain the
accuracy and integrity of our personal data and SPDI and update the data in a
timely manner. You have the right to access your personal data and SPDI ,
except for certain legal exceptions. If the privacy and information laws of
some jurisdictions are different, we will comply with these laws. If you want
to exercise data access, please email us with feedback.
To ensure security, you may need to provide
a written request. You also have the right to delete or modify any personal
information and SPDI that we have in our custody regarding you. We will
delete or modify such information at your request. To make such a request,
please send us an email feedback.
If we have reasonable grounds to
believe that these requests are deceptive, impossible to enforce, or if the
local law does not provide access, we will refuse to process the request.
1.
How we will protect your personal data
We value personal data security. We
adopt industry standard practices to protect your personal data and SPDI
against unauthorized access, disclosure, use, modification, damage, or loss of
data. We will take all reasonable and feasible measures to protect your
personal data and SPDI. For example, we use encryption to ensure data
confidentiality, we use trusted protection to protect against malicious data,
and we deploy access control mechanisms to ensure that only authorized
personnel have access to personal data, and that we organise security and
privacy protection training courses, Enhance employee awareness of the
importance of protecting personal data and SPDI.
We will take all reasonable and
practicable measures to ensure that unrelated personal data nd SPDI are not
collected. We will only retain your personal data and SPDI within the time
frame required to achieve the purpose stated in this policy, unless the
retention period is extended or permitted by law. We will do our best to
protect your personal data and SPDI, but please note that no security measures
are invulnerable.
1.
How we deal with children's personal
data
Our products, and services are mainly
for adults. A child may not create his or her own user account without the
consent of the parent or guardian. In cases where a child's personal data and
SPDI is collected with parental consent, we will use or disclose the data only
if the law allows, parents or guardians expressly agree or protect the child.
Although local laws and customs have different definitions of children, we treat
anyone under the age of 13 as a child.
If we find ourselves collecting the
child's personal data and SPDI without prior verifiable parental consent, we
will try to delete the relevant data as soon as possible.
1.
Third party suppliers and their
services
We cannot control third party privacy
and data protection policies, and such third parties are not bound by this
policy. Please refer to these third-party privacy policies before submitting
personal information and SPDI to third parties. You accept the terms hereof and
hereby consent to the storage and processing of Personal Information and SPDI
by us or third parties and in any of location within or outside India.
1.
How your personal data and SPDI is
transferred globally
We deliver our products and services
through our global resources and servers. This means that your personal data
and SPDI may be transferred to other jurisdictions outside the country/region
where you use the product or service, or access from those jurisdictions. You
accept the terms hereof and hereby consent to the storage and processing of
personal data and SPDI by third parties and in any of location within or
outside India. Further, Such other countries or jurisdictions may have
different data protection laws or even laws. In such cases, we ensure that your
data is adequately protected by all applicable legal and regulatory
requirements or we will make best efforts to ensure that the third party or the
location to which the SPDI is transferred affords same level of data protection
as would be afforded under Indian law.
1.
How this policy is updated
We reserve the right to update or
modify this policy from time to times. We will send you a change notification
through a version update.
1.
How to contact us
If you have any questions, comments or
suggestions, please send the playR user
Feedback module via email just to us. You may also contact our Grievance
Officer on the address mentioned below:
iCOREts Private Limited
150, New Satguru Nanik Industrial
Premises CoOp Soc Plot No. 498, Goregaon East, Mumbai 400063, India
Or email: info@playR.co.in
11. How App deals with Google
Fit
We need to store steps, calories, Heart
Rate, and Sleep data into Google-fit since our app users are requested to see
their activity data in Google-Fit which is captured with the help of playR .
Users can see their fitness-related data in the Google-fit app. All off the
fitness permissions depend on the user’s acceptance & are optional. There
are no restricted Fitness APIs. We are asking the Fitness APIs coupled to Heart
Rate, Steps, Calories and Sleep. To satisfy customers demand and requests we
are integrating Google-Fit in our app and providing the users with access to
use google cloud to store their data for future analysis.
Important NOTE: In view
of local legal and linguistic differences, the local language version of the playR privacy policy may be different from this
version.
Last update: Dec 2020.
All rights reserved by playR terminals.
Disclaimer*
The information contained in this
website is for general information purposes only. The information is provided
by iCOREts Private Limited and while we endeavour to keep the
information up to date and correct, we make no representations or warranties of
any kind, express or implied, about the completeness, accuracy, reliability,
suitability or availability with respect to the website or the information,
products, services, or related graphics contained on the website for any
purpose. Any reliance you place on such information is therefore strictly at
your own risk.
In no event will we be liable for any
loss or damage including without limitation, indirect or consequential loss or
damage, or any loss or damage whatsoever arising from loss of data or profits
arise out of, or in connection with, the use of this website.
Through this website you are able to
link to other websites which are not under the control of iCOREts Private
Limited. We have no control over the nature, content and availability of those
sites. The inclusion of any links does not necessarily imply a recommendation
or endorse the views expressed within them.
Every effort is made to keep the
website up and running smoothly. However, iCOREts Private Limited takes
no responsibility for, and will not be liable for, the website being
temporarily unavailable due to technical issues beyond our control.
Privacy Policy -
playR
Terminals (hereinafter referred to as "playR " "we"
and "our") know the importance of privacy and will do
their utmost to protect your privacy. Please read, understand and
agree to this Privacy Policy (hereinafter referred to as "this policy")
before submitting personal or privacy data to our product playR .
Our policy is designed to help you
understand the following:
1.
How will we use your personal data and
SPDI
2.
How will we use cookies and similar
technologies
3.
How will we disclose your personal data
and SPDI
4.
How to access or modify your personal
data and SPDI
5.
How will we protect your personal data
and SPDI
6.
How do we deal with children's personal
data and SPDI
7.
Our third-party suppliers and their
services
8.
How your personal data and SPDI will be
transferred around the world 9. How this policy is updated
10.How to Contact us
Please note that this policy applies
only to playR consumer electronics products, including data cards,
computer applications, tools, software, Web sites, and services that show or refer to this policy. This policy describes
how playR handles your personal and
privacy data and affirms playR ’ commitment to protecting privacy.
This policy describes how playR handles your personal and privacy
data and affirms playR ’ commitment to protecting privacy. It is
recommended that you read this policy to fully understand the
privacy policy of playR specific products or
services.
1.
How will we use your personal data and
SPDI?
Personal data refers to information
that can be used to determine an individual's identity when used
alone or in combination with other information. Such data
is collected when you use a playR
product or service, including name, date of birth, address,
account number, photo, and location and date of access to
the product or service. playR
will only collect and use your personal data for the purposes
stated in this policy.
We may also collect sensitive and
personal data in relation to your usage of playR . Information
Technology (Reasonable Security Practices and Procedures and
Sensitive Personal Information) Rules, 2011 (“SPDI Rules”) defines
sensitive personal data or information of a person as personal
information about that person relating to:
∙ passwords;
∙ financial information such as
bank accounts, credit and debit card details or other payment
instrument details;
∙ physical, physiological and
mental health condition;
∙ sexual orientation;
∙ medical records and history;
∙ biometric information;
∙ any detail relating to the above
clauses as provided to the body corporate for providing services;
and
∙ any of the information received
under above clauses by body corporate for processing, stored or
processed under lawful contract or otherwise. The following examples illustrate the personal data that we may
collect and how we can use such data:
1.1 Personal Data We collect
About your information: we may collect
and use account number, Avatar, nickname, sex, time zone, language
and locale data. Shopping related information: The next purchase
firmware equipment, we will collect your shopping related information.
Personal information and SPDI: After starting playR , we need you
to provide data on birthdays, height, weight, sex.
Device Record Data: When you use playR
Sync device data, we record personal data, including but not
limited to activity information, sleep, heart rate, weight, Call
Information: When you use the caller, SMS prompt function, you will
get calls, SMS status. If you have permission to obtain contact
information, it will be displayed when the appliance receives
incoming calls and SMS. However, your contacts and other related
data are not stored.
Mobile Information: When you use playR , we need to obtain your
mobile phone operating system version and mobile phone brand model. Network usage data: We may collect network types, network signals, etc. related
to playR specific
functions.
Location data: When you use location-based program services or
features, we may collect your location data.
Log information: When you browse the playR server, our server automatically
records a number of record data, including but not limited to:
IP address, browser type, browser language, reference source page,
operating system, timestamp, and click Stream data. Device information:
When you connect a hardware device using playR , including but not
limited to the unique identifier of the appliance, the version and
the approximate geographic location of data (not personal data) will
be transferred to the server.
The above data collection may also
apply to your update system or software, restore the original
settings, and so on.
Debug information: When you choose to upload debugging information to
help us analyse the problem, your debugging information will be
transferred to the server. You provide all information to us voluntarily. Collection, use and
disclosure of personal data and SPDI requires your express consent.
You are providing us with your consent to our use, collection, and
disclosure of the personal data and SPDI. You may choose to not
provide us with personal data and SPDI, but in the event that you do
so, we will be unable to provide enable your purchase and usage of playR
products.
How we use personal data / SPDI the
collection of personal data / SPDI is intended to provide you with services
and/or products, and we are also subject to the applicable laws and regulations.
You hereby agree that the company deals
with and discloses personal data and SPDI to affiliates
(communications, social media, technology and cloud business),
third party service providers
(hereinafter defined) for the purposes set out in this privacy
policy.
We may use your personal data and SPDI
for the following purposes: ∙ More details on how we can use your data, including your
personal data and SPDI, are available here.
∙ Registered app account: Personal
data collected via app will be used to create personal accounts and
user data pages.
∙ Calculated motion results: We
use personal body data to accurately calculate motion results.
∙ Provides playR services: The appliance data will show the
user the data associated with it.
∙ Display caller information: When
you receive a call, text message, the device will display the
caller's data.
∙ Determine if your phone is
supported: Mobile information will be used to determine whether your
phone can use playR . Provide network related services.
∙ We will use the network type,
the network signal and so on prompts the user to download the
updated version in the different network environment. Provides location-based
services. The location data is used to record the position in the
move during the use of playR .
∙ For example, when you record
running tracking information through the playR running function,
use location-based advertising, use location to optimize weather
features, or request map information, and your location information
is sent back to playR so playR can provide you with accurate
content.
∙ Optimization Service: We use
record data to improve service quality. ∙ Provides device management: This type of data provides for
the management of bundled devices.
∙ Improve software Stability:
Collect fault records for analysis of software quality to provide
better service.
1.2 How we will use your personal data
and SPDI
We will use your personal data and SPDI
for the following purposes: (a) Make changes at your request and provide
technical support.
(b) Send you notifications of operating
system or application updates and installations.
(c) to provide you with personalized
user experience and personalized content, and activate after-sales
service.
(d) Conducting internal audits, data
analysis and research to improve our products and services.
(e) Analysis of operational efficiency
and measurement of market share.
(f) Improve customer communications and
ensure that customers are provided with safe and quality
services.
(g) Troubleshoot errors if you choose
to send us error details.
(h) Synchronize, share, and store the
data that you upload or download, as well as the data needed to
perform uploads and downloads.
(i) To improve our protection against
damage and anti-fraud programmes.
1.3 Location-based Services
When accessing some location-based
services, such as performing a search, using navigation software, or
viewing weather at a particular location, we collect, use,
and process the exact location or location of your equipment. We
need this location information to provide Stated service. We will
collect your equipment identification code (IMEI, ESN, MEID and SN),
device type, model and real-time Location data (obtained via GPS,
WLAN, and service provider network IDs). We collect location data
for the purpose of to provide and improve location-based products and
services. We will ask you which applications you want to enable
location-based services for. You can choose to turn off
location-based services on your device and deny sharing your location
data. For more information on how to disable location-based
services, please contact your network operator.
1.4 Collection and use of
non-identifiable data Non-identifiable data refers to data that cannot be used to determine
personal identity. For example, we collect aggregated statistics, such as the amount of traffic. We collect this data to
understand how users use their products and services. In
this way, we can improve our services to better meet customer needs.
We may decide to collect, use, process,
transfer or disclose the unrecognized data for other purposes.
1.
How will we use cookies and similar
technologies
2.1 Cookies To ensure that the site works, we sometimes store
small data files called cookies on mobile devices. A Cookie is a
plain text file that a network server stores on a computer or on a
mobile device. The contents of a Cookie can only be retrieved or
read by the server that created it. Each Cookie is unique to your
mobile application. Cookies usually contain identifiers, site names,
and some numbers and characters.
Cookies allow us to store user
preference data. Most Internet service providers enable cookies to
improve the user experience. With cookies, you can remember a user's
single access (using a session cookie) or multiple accesses (using
a permanent cookie). Cookies enable you to save settings such as the
language, personal data, and other data for your mobile device. This
means that users do not need to reconfigure user preferences on each
visit. If a mobile device does not use cookies, the mobile device
treats it as a new visitor every time the user opens
the device.
For example, if you are logged on to a
mobile device, the device will not recognize you when you log on
again, and you will be logged off again.
We do not use cookies for any purpose
other than those stated in this policy.
1.
How will we disclose your personal data
and SPDI We will not sell your personal data to third parties.
However, we will disclose your personal
data and SPDI in the following circumstances:
3.1 with the explicit consent of the disclosure: we
have your express consent that we will share your personal data and
SPDI with other parties for the purpose as mentioned under this
Policy.
3.2 Disclosure to authorized partners (hereinafter
referred to as "our partners"): Some of our services are
provided by our partners. We may share some of your personal data
and SPDI with our partners to provide a better customer service
and user experience. For example, when you are online to purchase
our products, we must share your personal data and SPDI with the
logistics service provider to arrange delivery, or arrange for the
partner to provide services. We will only process your personal data
and SPDI for specific, clear and lawful purposes and will
only disclose the data necessary to provide the service. Our
partners do not have the right to use shared personal data and SPDI
for any other purpose. 3.3 Disclosure on the basis of law or reasonableness: we may disclose
your personal data and SPDI in the event of legal, legal, litigation
or public and government authorities ' request. In some
jurisdictions, if we are involved in reorganization, merger or
bankruptcy and clean-up proceedings, your personal data and SPDI
will also be disclosed to the counterparty.
We also disclose your data and SPDI in
the presence of reasonable requirements, such as the terms and
conditions of implementation and the purpose of protecting the
customer.
1.
How to access or modify your personal
data and SPDI According to our terms and conditions, you can manage your personal data and SPDI at any
time, such as your account information. You
should ensure that all personal data and SPDI submitted is accurate.
We will do our best to maintain the
accuracy and integrity of our personal data and SPDI and update the
data in a timely manner. You have the right to access your personal
data and SPDI , except for certain legal exceptions. If the privacy
and information laws of some jurisdictions are different, we will
comply with these laws. If you want to exercise data access, please
email us with feedback.
To ensure security, you may need to
provide a written request. You also have the right to delete or
modify any personal information and SPDI that we have in our custody
regarding you. We will delete or modify such information at your request.
To make such a request, please send us an email feedback.
If we have reasonable grounds to
believe that these requests are deceptive, impossible to enforce, or
if the local law does not provide access, we will refuse to process
the request.
1.
How we will protect your personal data
We value personal data security. We
adopt industry standard practices to protect your personal data and
SPDI against unauthorized access, disclosure, use, modification,
damage, or loss of data. We will take all reasonable and
feasible measures to protect your personal data and SPDI. For
example, we use encryption to ensure data confidentiality, we use
trusted protection to protect against malicious data, and we deploy
access control mechanisms to ensure that only authorized personnel have access to
personal data, and that we organise security and privacy protection
training courses, Enhance employee awareness of the importance
of protecting personal data and SPDI.
We will take all reasonable and
practicable measures to ensure that unrelated personal data nd SPDI
are not collected. We will only retain your personal data and SPDI
within the time frame required to achieve the purpose stated in this
policy, unless the retention period is extended or permitted by law.
We will do our best to protect your personal data and SPDI, but
please note that no security measures are invulnerable.
1.
How we deal with children's personal
data
Our products, and services are mainly
for adults. A child may not create his or her own user account
without the consent of the parent or guardian. In cases where
a child's personal data and SPDI is collected with parental consent,
we will use or disclose the data only if the law allows, parents or
guardians expressly agree or protect the child. Although local laws
and customs have different definitions of children, we treat anyone
under the age of 13 as a child.
If we find ourselves collecting the
child's personal data and SPDI without prior verifiable parental
consent, we will try to delete the relevant data as soon
as possible.
1.
Third party suppliers and their
services
We cannot control third party privacy
and data protection policies, and such third parties are not bound
by this policy. Please refer to these third-party privacy
policies before submitting personal information and SPDI to third
parties. You accept the terms hereof and hereby consent to the storage
and processing of Personal Information and SPDI by us or third
parties and in any of location within or outside India.
1.
How your personal data and SPDI is
transferred globally
We deliver our products and services
through our global resources and servers. This means that your
personal data and SPDI may be transferred to other
jurisdictions outside the country/region where you use the product
or service, or access from those jurisdictions. You accept the terms
hereof and hereby consent to the storage and processing of personal
data and SPDI by third parties and in any of location within or
outside India. Further, Such other countries or jurisdictions may have different
data protection laws or even laws. In such cases, we ensure that your
data is adequately protected by all applicable legal and regulatory
requirements or we will make best efforts to ensure that the third
party or the location to which the SPDI is transferred affords same
level of data protection as would be afforded under
Indian law.
1.
How this policy is updated
We reserve the right to update or
modify this policy from time to times. We will send you a change
notification through a version update.
1.
How to contact us
If you have any questions, comments or
suggestions, please send the playR user Feedback module via email
just to us. You may also contact our Grievance Officer on the
address mentioned below:
iCOREts Private Limited
150, New Satguru Nanik Industrial
Premises CoOp Soc Plot No. 498, Goregaon East, Mumbai 400063, India
Or email: info@playR.co.in
Important NOTE: In view of local legal and linguistic differences,
the local language version of the playR privacy policy may be different from this
version. Last update: Dec 2020.
All rights reserved by playR terminals.
Disclaimer*
The information contained in this
website is for general information purposes only. The information is
provided by iCOREts Private Limited and while
we endeavour to keep the information up to date and correct, we make
no representations or warranties of any kind, express or implied,
about the completeness, accuracy, reliability, suitability or
availability with respect to the website or the information,
products, services, or related graphics contained on the website for
any purpose. Any reliance you place on such information is
therefore strictly at your own risk.
In no event will we be liable for any
loss or damage including without imitation, indirect or consequential loss
or damage, or any loss or damage whatsoever arising from loss of
data or profits arise out of, or in connection with, the use of this
website.
Through this website you are able to
link to other websites which are not under the control of iCOREts Private Limited. We have no control over the
nature, content and availability of those sites. The inclusion of
any links does not necessarily imply a recommendation or endorse the
views expressed within them. Every effort is made to keep
the website up and running smoothly. However, iCOREts Private
Limited takes no responsibility for,
and will not be liable for, the website being temporarily
unavailable due to technical issues beyond our control.